we have used other printer brands before but they don't offer the features that the Epson does. we love the wireless Wi-Fi connection. we print articles strait from the iPhones or ipads. the only down side our last Epson had a motherboard fault pretty much after the warranty ran out, but due to features we bought another and so far we are very happy, and have no issues with it. also customer service was great when we did have issues and directed us to our closest repair shop/wholesaler