The unit arrived with one of the tray feeding gear components floating around in the box so the small photo tray in the front would not work at all. I had to get under the printer & replace the part to get it working. The print quality is good but the additional driver software is janky as heck. It's supposed to be a higher end photo printer but the software is like something a housewife from the 90's would use to make prints for the family at Christmas. Build quality is seriously flimsy too. Overall, I'd probably avoid Epson products in the future. Sorry guys, it's just not up to par.