ShanBAustralia
 
 
 
ShanBAustralia's stats
 
  • Review count
    1
  • Helpfulness votes
    0
  • First review
    16 March 2025
  • Last review
    16 March 2025
  • Featured reviews
    0
  • Average rating
    4
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
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  • Last review comment
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ShanBAustralia's Reviews
 
Overall rating 
4 / 5
4 / 5
Value 
3 / 5
3 / 5
Quality of Output 
5 / 5
5 / 5
Features 
5 / 5
5 / 5
Performance 
4 / 5
4 / 5
Customer avatar
Location: South Yarra
Length of ownership:1 week
Level of expertise:Advanced
Primary use:Business
Yes, I recommend this product.
Good Quality, But Pricing and Features Need Re-Evaluation
Posted16 March 2025
The print quality of this Epson printer is excellent, and the setup process was seamless. The app is intuitive and well-designed, making printing from multiple devices easy. However, at nearly $1000, the overall experience is lacking in a few key areas. The limited paper storage max 20pages approx and the need to keep the exit tray open at all times are frustrating design choices. Additionally, the lack of A3 printing at this price point is disappointing. The quiet nature of the printer is truly outstanding - best feature!
Epson’s advertised warranty benefits, such as two years of ink and an extra year of warranty, were not included in my purchase—I’d like to know if Epson will honour these. Also, for a premium product, it’s unacceptable that they didn’t include even a small sample of photo paper. This seems like a missed opportunity to showcase the printer’s capabilities!
While the performance is solid, the pricing doesn’t quite justify the missing features and omissions in the package. Would appreciate clarification from Epson on the missing ink/warranty benefits.
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